SHIPPING, CANCELLATION & RETURN POLICY
Shipping Policy
All products will be shipped 7-10 days after placing your order unless otherwise stated or emailed to you.
Haven't yet received shipping information/order confirmation? Email us at sadhna@sadhna.com and we'll send it as soon as possible!
International orders may take up to 7 days to ship, and another 7 to reach you. Customs and duties are the responsibility of the customer. We charge a flat 4000 INR shipping fee.
Any changes in address must be emailed within 30 minutes of placing your order (only eligible for orders placed between 10AM - 8PM) otherwise we can't change it.
No changes in an order are allowed once an order is placed, relating to number of items/product chosen.
Return and Cancellation Policy
- All our products are nonrefundable. You can exchange the products if you are dissatisfied with the product.
- It will be clearly mentioned on your product description view. Products that are eligible for exchange can be returned within 15 days of receiving the merchandise.
- Item can be exchanged within 36 hours of receiving your order. Mention the details of your order and drop us an email at sadhna@sadhna.org
See eligibility criteria below:
- We aim to process all exchanges within 15 days. If you have any questions about your shipment, feel free to reach us at sadhna@sadhna.org.
All exchanges are subject to the discretion of Sadhna.
Eligibility Criteria for Exchange:
- Misfit: Eligible for exchange. Reverse Shipment Charges will be paid by customer.
- Wrong Product Shipped: Eligible for Exchange. Reverse Shipment Charges will be paid by us.